Please read these terms carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
Important: These Terms of Service constitute a legally binding agreement between you and Waltsco Digital. Please read them carefully.
By accessing or using the services provided by Waltsco Digital ("we," "us," or "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
Waltsco Digital provides comprehensive Amazon brand management and marketing services, including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
As a client of Waltsco Digital, you agree to:
Our service fees are outlined in your service agreement or proposal. Fees may be structured as monthly retainers, project-based pricing, or performance-based compensation, as mutually agreed upon.
Unless otherwise specified in your service agreement:
Due to the nature of our services, we generally do not offer refunds for services already rendered. However, if you are dissatisfied with our services, please contact us to discuss potential resolutions.
You retain all rights to your brand assets, product information, and other materials you provide to us. You grant us a limited license to use these materials solely for the purpose of providing our services to you.
We retain all rights to our proprietary methods, strategies, software, and other intellectual property developed or used in providing our services. Upon full payment, you receive a license to use the deliverables created specifically for you.
All clients must comply with Amazon's intellectual property policies and respect the intellectual property rights of others. We are not responsible for any intellectual property disputes that may arise on the Amazon platform.
Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our engagement. This includes business strategies, financial information, customer data, and operational details.
We will not disclose your confidential information to third parties except as necessary to provide our services or as required by law.
While we employ industry best practices and work diligently to achieve the best possible results for your Amazon business, we cannot guarantee specific outcomes, including but not limited to:
We are not responsible for changes to Amazon's platform, policies, or algorithms that may affect your business performance. We will adapt our strategies accordingly, but cannot be held liable for changes outside our control.
To the maximum extent permitted by law, Waltsco Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total cumulative liability to you for all claims arising from or related to our services shall not exceed the total amount of fees paid by you to us in the six months preceding the claim.
You may terminate our services by providing written notice at least 30 days before the end of your current billing cycle. Upon termination, you are responsible for payment for all services rendered up to the termination date.
We reserve the right to terminate our services for any reason with 30 days' written notice. We may terminate services immediately if you breach these terms, violate Amazon's policies, or engage in fraudulent activities.
Upon termination, we will provide a transition period to transfer account access and materials back to you. All outstanding payments become immediately due upon termination.
We prefer to resolve disputes informally. If you have any concerns, please contact us first so we can attempt to resolve the issue.
If we cannot resolve a dispute informally, both parties agree to resolve any claims through binding arbitration in Calgary, Alberta, Canada, rather than in court.
These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.
We reserve the right to modify these Terms of Service at any time. We will provide notice of material changes through our website or via email. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms of Service, please contact us:
These Terms of Service were last updated on October 1, 2025.